High-powered chargers are 150kW chargers and can deliver power up to three times faster 2. Shell Recharge offers rapid chargers which are our 50kW chargers and typically charge most EVs in approximately 30 minutes 2. What is the difference between a ‘rapid’, a ‘fast’ and a ‘high-powered’ charger? How can I get help and support using Shell Recharge?.We do request that customers only leave their car in the Shell Recharge space for the time needed to charge their car and continually review our enforcement policies. We have a parking ticket system to discourage cars from overstaying.
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Will there be a penalty for drivers who leave their cars to charge for longer than 60 minutes? We ask our customers to be considerate of others and to not exceed 60 minutes charging time. However, you should only leave your car in the Shell Recharge space for the time needed to charge your car. You can leave your car charging at the Shell Recharge post and monitor progress through the Shell Recharge app. Shell Recharge is completely flexible, so customers can charge for the amount of time they require – there is no minimum charge time.ĭo I have to stay with my car/on the forecourt whilst it’s charging? Can I pop off and do my shopping?
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However, we quote 30 minutes as a guide for our customers, as our 150kW charge posts typically enable most cars to charge 20-80% in approximately 30 mins.ĭo I have to charge for the full time, can I just top up for five minutes? Yes, we understand that all cars are different, and it is the car which manages the speed of the charge. How can you say it will take 30 minutes? Aren’t all cars different? Vehicles starting at 20% can get to 80% charge in 30 minutes or less on our >150kW chargers². How long will it take to charge my electric vehicle with Shell Recharge? Tesla adaptors are not supplied but drivers can use their own adaptors on the CHAdeMO connector. We provide connections for combined charging systems and CHAdeMO on both 50kW and 150kW chargers, as well as AC Type 2 (43kW) on the 50kW charge posts. Shell Recharge is compatible with most EVs as our rapid 50kW and high-powered 150kW direct current (DC) chargers are designed to work with most vehicle types that are currently on the road. Is my electric vehicle compatible with Shell Recharge? Once payment for Shell Recharge has been completed, customers are asked to put their phones away.
It is safe to use a mobile phone while in the shop or from inside your car on a forecourt, but not outside the vehicle. Why are you using mobile phone payment? I thought you weren’t allowed to use mobiles on a forecourt. The price is the same for each payment method. There are three ways to pay, with a contactless payment card, with the Shell Recharge app or a charge card. Shell Recharge operates on a pay-as-you-go basis, with no subscriptions. How do I pay for Shell Recharge? Do I have to be a member? This circle appears green when the charge post is available and red when in use. Within the apps, Shell Recharge locations are marked with the Shell logo above a circle. Although customers cannot reserve a charging post in advance, you can check if the charge post is available using the Smoov or Shell Recharge apps. We are working on providing multiple posts on as many sites as possible. Most of our sites have one post available. How many charge posts are provided at each site? Can I check the charge post is available / book one before I arrive? Where can I find my nearest Shell Recharge location?Ī full list of sites offering Shell Recharge posts are available on the Shell Recharge app.
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Shell’s plan is to install hundreds more charge posts on retail sites across the UK over the coming years, aligning with customer demands. Shell offers rapid and high-power charging, with speeds ranging from 50kW to 175kW. What speed are Shell Recharge chargers? This includes chargers on forecourts and in new locations like our all-EV hub in Fulham and Waitrose stores.
This means that 90% of all UK drivers will be within a 10-minute drive of a Shell rapid charger. We plan to grow our public EV charging network to 100,000 by 2030. Shell Recharge Solutions offers access to over 20,000 public EV charging points across the UK, including over 500 Shell Recharge electric vehicle charging points on our UK forecourts, at hubs and destinations. How many Shell Recharge locations are open? Shell Recharge is Shell’s on-forecourt Electric Vehicle (EV) charging service.
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